Privacy policy
Flowers and The Dog Privacy Policy
Flowers and The Dog (referred to as “we”, “us” or “our” in this privacy policy) respects your privacy. This privacy policy will inform you as to how we collect and process your personal data when you visit, use, make a purchase from and submit information to flowersandthedog.com (“Our Website”).
Our Website is not intended for children and minors. We do not knowingly collect personal data of children and minors.
Contact Details
You will have the right to access personal date we hold about you and to request your personal information be updated, corrected or deleted. If you would like to contact us about your personal data that we possess or if you have any questions concerning this privacy policy, please send us an email at flowersandthedog@gmail.com.
Changes to this Privacy Policy and Your Duty to Inform Us of Changes
We may review and update this policy from time to time for legal or regulatory purposes or to reflect any operational changes. Please keep us informed if your personal data changes so that we can ensure that the personal data we hold about you is accurate and current.
The Data We Collect About You
We collect personal information about you when you voluntarily provide information to us when you access our website. This includes:
information about your web browser, IP address, time zone, and some of the cookies that are installed on your device “Information From Device”
information you provide to us when you fill in a form, correspond with us via the website, email to us or purchase a product or products through our website “Purchase Information”.
We may collect and use your personal information for the following purposes:
Purchase Information
to fulfil your order;
to send information pertaining to your order;
Information From Device
to help us screen for potential risk and fraud (in particular, your IP address),
to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website).
Disclosure of your personal data
We share your personal information to third parties in order to fulfill your request, and to better understand how to better serve you. For example: We use Squarespace to power our Website and online shop – you can read more about how Squarespace uses your personal information: https://www.squarespace.com/privacy. We use Google Analytics to help us understand how our customers use the Website - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/; you can choose to opt-out of Google Analytics with this plug in: https://tools.google.com/dlpage/gaoptout. We use Stripe to process payment. - you can read more about how Stripe uses your personal information here: https://stripe.com/en-hk/privacy.
Data retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information
YOUR RIGHTS AS A EUROPEAN RESIDIENT
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be updated, corrected or deleted. Please send us an email at flowersandthedog@gmail.com if you would like to exercise any of the foregoing rights.
Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts. Your information will be transferred outside of Europe.